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Testimonials

January 29, 2024

Nicole S. - Our favorite furniture store. We have purchased several items from here over the years. Everyone we have worked with has been spectacular. Most recently we worked with Maddie and Steve. There is never any pressure, they are just very helpful and know their products. A true family business that is very much involved in supporting their community.

August 8, 2023

 

mcwie 23
I will echo the previous poster - I love this store! Beautifully styled showroom and uncommonly amazing customer service. The manager, Greg, went above and beyond in resolving an issue that wasn't his fault but merely an issue that fell through the cracks. I'm a faithful and loyal customer after his work to help resolve the issue so well. Great value, excellent selection and expert design help from his friendly staff. I live 40 miles away but it's always worth the trip.

June 8, 2023

Kris K
My Favorite Furniture store in the NW Metro. Great Selection, Great Prices, better service!

May 2, 2023
J. Bingham
Darrell helped my fiancé and I get a kitchen table today and he was amazing! Will recommend this company to all of my friends and family. Thanks Darrell! You made our shopping experience quick and easy!
May 1, 2023

 Patty C. - Just a wonderful store!! Huge!! Everything you could use for home is there!

April 3, 2023
Ted D. - The staff at this shop are detail-oriented and ensure that every aspect of your purchase is taken care of.
March 31, 2023

Mary K. sent a message to Steve thanking Madi and Cindy for their help in her recent order. She said that the ladies “went the extra mile and helped very much.”

March 31, 2023

Aaron H. gave a 5 star review on google saying that we have “amazing staff that wanted to work closely with us.”

March 31, 2023

J & M Anderson called Jennifer letting her know that their desk is “stunning.”
Very nice job, Jennifer. They also complemented the delivery team saying they were very friendly and careful when delivering.

Way to go Derrek and Adam on an exceptional job.

March 31, 2023

Nate and Nick on how polite and kind they were during a recent delivery. Thanks guys!!

Keep up the great job!

March 31, 2023

Connie and Darrell - How very nice and polite their delivery drivers were. Way to Go Brydon

March 31, 2023

5 star review saying
“Great friendly service”

July 1, 2020

I’ve had my Chattam & Wells Mattress for about 3 months now. I will say it’s well worth the money spent to have a good nights sleep. Thanks Furniture And Things for the help in selecting the right mattress for me.

April 30, 2018

You hire well Greg Dmytruk-- Thank you for a quick fabulous experience at your store! I just wanted to send an overdue huge thank you to both Ivy and Caitlin for helping me in a pinch back on 2/22/2018! I had a house closing and needed a last minute gift for the buyer. Not only did they help me with a great idea in wall hanging but even did a beautiful job wrapping with ribbons and all!

April 5, 2016

The picture is perfect! Thank you for such wonderful customer service. You guys rock!!! After looking into several furniture stores, you guys met all of our expectations in customer service, knowledge of product, price and care for our needs. Thank you again.

January 11, 2016

I wanted to thank everyone at Furniture and Things for your exceptional customer service. We recently purchased a couch and loveseat and happily received it sooner than promised-in time for the holidays! Special thanks to Carla for ordering new cores for our former couch. I feel like I have two new couches! Everyone was so helpful and made the process very easy. Thank you! I will recommend your store to others.

October 5, 2013

I will start out this letter by saying I never fill out reviews or surveys. Not that there is anything wrong with them. I just don't take the time. My wife and I have lived in Otsego since 1990. When shopping for furniture we used to look at all the stores. But we always end up buying from Furniture and Things on Highway 10. Everyone in the store is great. I go out of my way to find Steve H. The man is a real asset to your company. There is never any pressure and he is extremely knowledgeable when it comes to furniture. If you check your records you will see that every piece of furniture in our home was purchased at Furniture and Things. My wife and I don't even waste time looking at other stores anymore and Steve is a big part of the reason. I would appreciate if you let Steve and the rest of the staff know their efforts do not go unnoticed.

September 16, 2013

Customer Pat B. called to say thank you for helping with her glider rocker springs. We have great customer service, she loves her chairs and we have very nice employees.

May 30, 2012

I just wanted to compliment an employee at your Coon Rapids location, as well as the store itself. My wife and I were shopping for a sectional sofa last Thursday 5/24. Jennifer at the Coon Rapids store spent about an hour with us discussing sofas and options to create our own. We had been to at least half a dozen other furniture stores, and she was more helpful, friendly, and patient than any other worker at the other stores. We also had our 2 year old daughter with us, which could have made the experience much more difficult. However Jennifer was wonderful with her too, even presenting her with a stuffed animal. She helped us find the sofa we desired, and we left planning to purchase it. However we happened upon a Memorial Day deal elsewhere that was too good to pass on. The experience at the store, along with Jennifer's (and her manager's) customer service will ensure we shop there in the future, as well as recommend it to our friends and family. The store itself was clean and easy to shop around in. Thank you very much!

May 20, 2012

I have driven by Plants and Things USA many times and never knew what it was about until I finally got a chance to stop in. The selection blew my mind and the customer service was top notch. The prices were what you'd expect for top quality and (mostly) American made products that will last a lifetime. It's great to see quality businesses and managers still exist in today's world.

January 16, 2012

Just wanted to drop you a note and let you know how much we are enjoying all our new furniture. We got a ton of compliments over the holidays. Not only does it look great, it's so comfortable. Thanks so much!

December 26, 2011

Judy K. - My husband and I would like you to know that we had a pleasant shopping experience in your store in November and wanted thank you and your employees for the friendly and helpful service. I visited the store three times to make my decision and everyone including those who didn't help me directly were friendly and helpful. They seemed liked they liked their jobs and were really interested in helping me. You, Phil, and John M were the salesmen that helped me. Fast service too. I ordered it on November 19th and it was delivered on December 19th! We love it!! I will certainly recommend your store to anyone thinking of any furniture purchases.